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SHIPPING & RETURNS

Shipping Policy

Physical Shoe Delivery - All shoes are delivered directly from Nike.  They are normally shipped UPS and a tracking number will be emailed to you once we receive it from Nike.

MADHAT Token Delivery - We deliver MADHAT tokens to any ERC-20 wallet provided to us at the time of your order. In the event you wish to change this wallet address, please email concierge@madhattersociety.com with the subject line "Change my ERC-20 Wallet"

NFT Delivery - We deliver the Certified Nike Authentication NFT only to a Metamask wallet which should have been provided at the time of purchase.  In the event you do not have a MetaMask wallet, one can easily be established by going to www.metamask.com

Return & Exchange Policy

Unless the shoes are delivered damaged, ALL SALES ARE FINAL.  In the event the shoes are received damaged, please take a picture of the shoes and email it to concierge@madhattersociety.com with the subject line "Received Damaged Shoes"

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